LEGAL PROCESS OUTSOURCING SERVICES

Intake Specialist

Outsource Your Law Firm’s Intake Specialist with a Trusted LPO Partner

Connect2BPO helps U.S. law firms save time, reduce costs, and improve client experiences by providing trained, bilingual legal intake specialists based in Colombia.

See what our clients say about their satisfaction with us. Your satisfaction is our main priority.

LEGAL PROCESS OUTSOURCING SERVICES

Intake Specialist

Outsource Your Law Firm’s Intake Specialist with a Trusted LPO Partner

Connect2BPO helps U.S. law firms save time, reduce costs, and improve client experiences by providing trained, bilingual legal intake specialists based in Colombia.

WHAT IS AN INTAKE SPECIALIST?
TAKE YOUR LEGAL FIRM TO THE NEXT LEVEL

If you’ve been wondering what is an intake specialist, it’s the professional responsible for managing incoming client inquiries, collecting case details, and ensuring that potential clients receive a timely, empathetic, and professional first impression.

A legal intake specialist plays a vital role in ensuring that your law firm doesn’t lose leads — they capture, qualify, and route prospects so your attorneys can focus on what they do best: practicing law.

What does an intake specialist do at a law firm?

  • Answer incoming calls, emails, and online inquiries

  • Gather essential client information and case details

  • Schedule consultations and follow-ups

  • Maintain detailed intake records and CRM entries

  • Screen and qualify potential clients

  • Ensure legal compliance in communication

Why partner with connect2BPO?

Your legal intake team works the same hours you do

Our professionals are fluent in English and Spanish and trained to support U.S. legal standards across industries like insurance, personal injury, and healthcare.

Many of our specialists come with law degrees or legal experience

Colombian professionals bring a reputation for courtesy, strong attention to detail, and a customer-first mindset, making them an excellent match for U.S.-based clients.

Intake Specialist Job Description (Our LPO Model)

We help you avoid the hassle of hiring, onboarding, and managing internal staff. Instead, Connect2BPO provides you with a fully trained intake specialist who handles:

✅ Intake and triage of new client inquiries
✅ Call handling with empathy and precision
✅ Real-time CRM and document updates
✅ Coordination with attorneys and paralegals
✅ Follow-up scheduling and email communication
✅ Maintaining confidentiality and professionalism at all times

Whether you’re searching for intake specialist law firm support or want to simplify your intake specialist jobs workflow, our LPO team delivers reliable results.

Benefits of Our Legal Process Outsourcing Services

Cut Overhead Costs

Save up to 50% and eliminate the high costs of hiring internal intake staff by outsourcing to top-tier talent in Colombia.

Scale Without Compromise

Ramp your team up or down as needed, without worrying about recruiting delays or training.

Enhance First Impressions

Your intake specialist becomes the trusted voice of your firm, building credibility from the first contact.

Maintain Compliance & Security

We train all staff on U.S. legal protocols, confidentiality, and client communication standards.

Work With Experts in Legal Intake

We specialize in intake specialist jobs remote, and deliver staff who are ready to work with U.S. law firms immediately.

Why Connect2BPO?

U.S. time zone operations, bilingual professionals, transparent pricing and flexible plans

LET'S GROW TOGETHER

Get in touch with our team and learn how can we help improve your company processes.

About Us

Connect 2 BPO S.A.S is a Business Process Outsourcing company established in 2016. We develop, execute and manage campaigns for businesses around the world.

Contact Us

Copyright 2021 Connect2BPO © All rights reserved

WORK WITH US