LEGAL PROCESS OUTSOURCING SERVICES
Intake Specialist
Outsource Your Law Firm’s Intake Specialist with a Trusted LPO Partner
Connect2BPO helps U.S. law firms save time, reduce costs, and improve client experiences by providing trained, bilingual legal intake specialists based in Colombia.
LEGAL PROCESS OUTSOURCING SERVICES
Intake Specialist
Outsource Your Law Firm’s Intake Specialist with a Trusted LPO Partner
Connect2BPO helps U.S. law firms save time, reduce costs, and improve client experiences by providing trained, bilingual legal intake specialists based in Colombia.
TAKE YOUR LEGAL FIRM TO THE NEXT LEVEL
If you’ve been wondering what is an intake specialist, it’s the professional responsible for managing incoming client inquiries, collecting case details, and ensuring that potential clients receive a timely, empathetic, and professional first impression.
A legal intake specialist plays a vital role in ensuring that your law firm doesn’t lose leads — they capture, qualify, and route prospects so your attorneys can focus on what they do best: practicing law.
What does an intake specialist do at a law firm?
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Answer incoming calls, emails, and online inquiries
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Gather essential client information and case details
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Schedule consultations and follow-ups
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Maintain detailed intake records and CRM entries
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Screen and qualify potential clients
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Ensure legal compliance in communication
Why partner with connect2BPO?
Your legal intake team works the same hours you do
Our professionals are fluent in English and Spanish and trained to support U.S. legal standards across industries like insurance, personal injury, and healthcare.
Many of our specialists come with law degrees or legal experience
Colombian professionals bring a reputation for courtesy, strong attention to detail, and a customer-first mindset, making them an excellent match for U.S.-based clients.
Intake Specialist Job Description (Our LPO Model)
We help you avoid the hassle of hiring, onboarding, and managing internal staff. Instead, Connect2BPO provides you with a fully trained intake specialist who handles:
✅ Intake and triage of new client inquiries
✅ Call handling with empathy and precision
✅ Real-time CRM and document updates
✅ Coordination with attorneys and paralegals
✅ Follow-up scheduling and email communication
✅ Maintaining confidentiality and professionalism at all times
Whether you’re searching for intake specialist law firm support or want to simplify your intake specialist jobs workflow, our LPO team delivers reliable results.
Benefits of Our Legal Process Outsourcing Services
Cut Overhead Costs
Save up to 50% and eliminate the high costs of hiring internal intake staff by outsourcing to top-tier talent in Colombia.
Scale Without Compromise
Ramp your team up or down as needed, without worrying about recruiting delays or training.
Enhance First Impressions
Your intake specialist becomes the trusted voice of your firm, building credibility from the first contact.
Maintain Compliance & Security
We train all staff on U.S. legal protocols, confidentiality, and client communication standards.
Work With Experts in Legal Intake
We specialize in intake specialist jobs remote, and deliver staff who are ready to work with U.S. law firms immediately.
Why Connect2BPO?
U.S. time zone operations, bilingual professionals, transparent pricing and flexible plans
LET'S GROW TOGETHER
Get in touch with our team and learn how can we help improve your company processes.
About Us
Connect 2 BPO S.A.S is a Business Process Outsourcing company established in 2016. We develop, execute and manage campaigns for businesses around the world.