SERVICES
Customer Service
Outsourcing your customer service ensures that your customers get the help they need when they require it.
At Connect2BPO, we have a specialized service in the area with a trained staff that will attend to all your needs.
TAKE YOUR CUSTOMER SERVICE TO THE NEXT LEVEL
Customer service is an important aspect of any business. In fact, it can make or break a company, regardless of size and sophistication.
In this age of relationship marketing, it’s vital to make every customer contact as positive and productive as possible. With a team focused on customer success, you can expect more renewals, upsells and cross-sells; satisfied clients who love your company; greater usage and adoption of your product; loyal customers and more revenue.
Our services
- Sourcing talent
- High-volume recruiting
- Legal services
- Hiring top talent
- Payroll services
- Wellness programs
We are your Gateway to the Best Human Talent Colombia can Offer
Get in touch to find out how can we improve your business operations
the Benefits for your company
Cost Savings
Remove the need to maintain an expensive in-house team.
Scalability
We are able to increase the size of the teams based on the project volumes at short notice.
Coaching and Training
We will train your customer service representatives with personal and inviting skills without additional costs.
Quality assurance
We have a customized QA system, feedback sessions and calibration meetings to ensure the effectiveness of our services.
Increasing Customer Satisfaction
Constant access to help, multi-language support, and a better product due to resource redirection contribute a lot to making the user experience much better.
LET'S GROW TOGETHER
Get in touch with our team and learn how we can help improve your company processes
About Us
Connect 2 BPO S.A.S is a Business Process Outsourcing company established in 2016. We develop, execute and manage campaigns for businesses around the world.