Meet Our Team

At Connect2BPO, our team is a powerhouse of talent and experience, working together to deliver exceptional results. We blend professionalism with a dynamic and fun work environment, ensuring that our collaborative spirit drives innovation and success. Our open communication culture means that every idea is heard and valued, leading to creative solutions and outstanding performance.

We are dedicated to exceeding client expectations through our commitment to excellence and teamwork. When you partner with Connect2BPO, you’re not just hiring a service provider—you’re gaining a dedicated team of experts passionate about driving your success.

Colaborators and Leaders

Laura Bolivar (Human Resources Generalist)

Bilingual organizational psychologist with comprehensive experience in human resources, excelling in the complete management cycle. Specialized in competency-based interviews, hiring, training, retention, onboarding, disciplinary processes, workplace well-being, budget management, and proficient in affiliations to the social security system and corporate ATS (Applicant Tracking System).

Tatiana Pérez (Payroll Analyst)

I am Industrial Engineering, graduated from Universidad Libre, with 9 years of work experience in various fields. Over the last 6 years, I have specialized in payroll calculation and execution, social security, and payments. My profile is distinguished by my meticulous attention to detail, collaborative nature, and ability to develop automations that optimize the processes I handle.

Frank Albor (Executive Assistant)

I have been proudly serving as an Executive Assistant at C2BPO. This role has been a significant milestone in my career. With a solid background in Human Resources, business management, and resource administration, I joined C2BPO with a commitment to leveraging my expertise to contribute to the company’s growth and success. My approach is always hands-on and solutions-oriented, ready to tackle any challenge that comes our way.

Yisela Santrich (Accountant)

Certified Public Accountant specialized in Fiscal Auditing with 8 years of experience leading accounting, tax, and fiscal auditing processes, ensuring compliance with current tax regulations. Proficient in analyzing and optimizing area processes for efficiency. Skilled in Human Resources procedures, payroll management, social benefits, invoicing, and treasury operations. Currently holds the position of Accountant.

Karime Salcedo (Talent Sourcer)

I am a Psychologyst graduated with a focus on Organizational Psychology from “Universidad del Norte”. With experience in the BPO sector, I’ve held various roles ranging from frontline positions to leadership roles. Transitioning into Human Resources, I’ve gained valuable insights into organizational dynamics. Currently, I am the recruiter for the company, responsible for the end-to-end recruitment process, including job posting creation and candidate selection.

Teamwork and Collaboration

At Connect2BPO, we're all about teamwork! We love working together, sharing ideas, and helping each other succeed. It's all about having each other's backs and making amazing things happen as a team!

Recognition and Appreciation

At Connect2BPO, we know how to celebrate wins! We make sure to give shout-outs for hard work and achievements because we believe in recognizing the awesome things our crew does every day. When one of us shines, we all do!

Respect and Empathy

Respect and empathy are big deals at Connect2BPO. We encourage everyone to be open, understanding, and supportive. It's all about creating a positive vibe where everyone feels valued and heard. Let's keep it fun, friendly, and respectful!

Our Approach

At Connect2BPO, our approach is built on a foundation of excellence, innovation, and a deep understanding of both our clients and team members. Our founder’s journey from an agent to the helm of Connect2BPO equips us with a unique perspective that guides our mission to provide top-tier service and value.

We emphasize creating a culture where every team member feels empowered to share their insights and feedback. This fosters an environment of continuous improvement and innovation. Our open and responsive communication channels ensure seamless collaboration, which translates into exceptional results for our clients.

By prioritizing customer-centric strategies and maintaining a relentless pursuit of excellence, we deliver tailored solutions that not only meet but exceed our clients’ expectations. Our commitment to understanding and anticipating client needs drives our success and growth, ensuring that we remain at the forefront of the BPO industry.

Become your best self with us

Join the #PowerTeam

Start your application and be part of the best team in town, we are looking for people like you!