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What is a Layoff? Layoff VS Being Fired
A layoff represents one of the most challenging experiences in professional life, affecting millions of workers across industries each year. ...
Payroll and Hiring in Colombia
Ultimate 2025 Guide to Payroll and Hiring in COLOMBIA Currency Colombian Peso (COP) Employer Taxes 21.02% – 27.46% Payroll Bi-Weekly ...
Business Code of Conduct
In today’s complex business environment, organizations worldwide rely on structured guidelines to shape workplace behavior and ethical decision-making. Whether you’re ...
Why Hire Workers From Colombia
We live in a globalized economy, and finding top-tier talent isn’t confined to one’s own country. Latin American countries, especially ...
Stop Doing It All: Why Businesses Grow Faster When They Delegate the Right Tasks
Photo via Adobe Stock Trying to run a business by yourself is a guaranteed path to burnout. Most owners start ...
What Employee Dismissal is
Employee dismissal, also known as termination, is one of the most significant and sensitive actions an employer can take. It ...
How to Find a Recruiter: A Strategic Guide for Companies Seeking Top Talent
Finding the right talent can make or break your company’s growth trajectory. Traditional recruitment methods, posting job ads, sifting through ...
Trabajos Desde Casa: Genera Dinero Trabajando Remoto en 2025
El trabajo remoto se ha convertido en una excelente oportunidad para muchas personas en América Latina, especialmente en Colombia. Si ...
Sales KPIs: The Complete Guide to Sales Performance Metrics
Jennifer, the VP of Sales at a software company, proudly announced at the Monday meeting: “Great news! Our team made ...
Financial KPIs: The Complete Guide to Financial Performance Metrics
Michael, the CFO of a growing manufacturing company, sat in the quarterly board meeting confidently presenting financials: “Revenue is up ...
KPI Marketing: Marketing Performance Metrics That Really Matters
Sarah, the CMO of a growing SaaS company, confidently presented her Q3 marketing report: “We posted 150 times on social ...
Key Performance Indicators (KPIs): Definition, KPI Examples & How to Measure Success
In today’s data-driven business environment, 73% of companies that use KPIs effectively report achieving their strategic goals, compared to just ...
KPI Examples for Operations
Picture a manufacturing plant running at what management believes is “full capacity.” Production lines hum constantly, workers stay busy, and ...
Customer Service KPIs: The Complete Guide to Customer Support Performance Metrics
Imagine this scenario: Your customer support team receives 500 calls daily, but you only know they “seem busy.” One day, ...
HR KPIs: Human Resources Key Performance Indicators
Human Resources departments are the backbone of organizational success, yet measuring their impact can be challenging. That’s where HR KPIs ...
Signs of Burnout at Work: Recognizing and Overcoming Professional Exhaustion
You used to wake up excited about your projects. Now you hit snooze three times and feel a knot in ...
Employee Turnover, Rate, Analysis, Understanding, and Reduction Techniques
What is Employee Turnover? Employee turnover refers to the rate at which employees leave a company within a specific time ...
Employee Retention
In today’s competitive job market, employee retention has become one of the most critical challenges facing organizations worldwide. With the ...
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About Us
Connect 2 BPO S.A.S is a Business Process Outsourcing company established in 2016. We develop, execute and manage campaigns for businesses around the world.